Frequently Asked Questions | GetEngravings Shipping, Orders & Support
Frequently Asked Questions
Do you ship to all countries?
- Yes — GetEngravings offers worldwide shipping.
How long does shipping take?
- USA & Canada: we ship with USPS. Delivery takes 5–9 business days after your piece is made (most orders arrive in 5–7).
- Photo pendants, total time: 3–4 business days to make + 5–9 business days shipping = about 8–13 business days from your order.
- Remote areas, other countries, or peak seasons (Christmas, Mother's Day, Father's Day) may take a few extra days.
Can I receive my order sooner?
- Yes. Choose Express Shipping (FedEx) at checkout, or contact us with your order details and we'll confirm the fastest option and cost.
Do you offer expedited options for bulk purchases?
- Yes. For bulk orders (corporate gifts, events, teams), please email GetEngravings with quantities, deadlines, and destination. We’ll provide production timelines, expedited shipping options, and any available discounts.
When are orders shipped from your fulfillment centers?
- All GetEngravings pieces are made to order. After your order is placed, a 24-hour review window applies for any changes. Photo pendants take 3–4 business days to make; other personalized items take 3–5 business days. Then your order ships.
- In summary: payment → 24 hours (change window) → 3–4 business days (production) → USPS shipping (5–9 business days).
Where are orders shipped from?
- GetEngravings operates internationally with multiple warehouses. Primary fulfillment centers are located in the UK, USA, Canada, Hong Kong, and select locations in Europe. Orders ship from the location best suited for your item’s availability and destination.